Was charged 5 times for 1 rental because they didnt know what they were doing, waited over 30 minutes to rent the van due to them not knowing how to use their own system, finally get the keys all to realize they were not the right keys after the associate drove off. Was told to call U-Haul myself for the extra charges, not given a number or an apology. “Owner” was on site rolling a blunt when i arrived to return the van, extremely unprofessional and i shouldve trusted the other 2 lower reviews i saw before booking, wont be back.
TA'RIQ S
Get On Your Feet LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Wilmington, NC 28401
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 2.0 Average Customer Rating
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The card that was used has now been charged over $200. I don’t know what’s going on, but I would like to be contacted immediately because I don’t wanna have to contact the authorities.
BRIAN LWent to pick up the truck at 9 and no one was there.
Shane NI couldn’t start up the truck because they left inside the truck wrong key.As result I wasted 30 minutes and got cold 🥶 Horrible experience!! I will never use it again
VLADYSLAV I