Second time in a week I had to rent a vehicle here, and it was an easy time getting it and returning it, and the time it took to adjust my deposit for my usage was minimal if nonexistent. Just so easy and the lady I've spoken with twice has been chill. Said it before, but will be back.
Lindsay D
One Stop Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Winchester, VA 22602
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Very easy experience, both picking up and dropping off. This will be my go to rental place from now on.
Lindsay DONLY ISSUE IS THE WE RETURNED THE TRUCK AT 8:15AM, THE ONE STOP MARKET DOESN'T OPEN UNTIL 9AM ON SUNDAYS. THERE WAS NO UHAUL DROP BOX(AS NOTED IN THE INSTRUCTIONS ON YOUR SITE), SO WE HAD TO RETURN THE KEY AFTER THEY OPENED. NOT HAPPY TO HAVE TO MAKE 2 TRIPS!
Mark CReview the pick up ane drop off process and find opportunities to reduce customer and partner friction and improve the experience. It was clear that the clerk at the convenience store where I picked up was not invested because she was not incentives. Also, please emphasize that there is a specific drop off location assigned. That was not clear so I had to call two different groups at u-haul to change the drop off location. Not a terrible experience overall but certainly kludgy and suboptimal.
Manny LThis was a great experience. No hassle on the front end OR the drop off at the end of the truck use. The ONLY comment I can make is that it would have been nice to have started with a full tank of gas.
Barry S