The owners and operators at this facility were friendly and prepared for my arrival at both pickup and drop-off. I appreciated their helpfulness and the extended business hours, which made coordination much easier. The checkout process took a bit longer than expected due to the clerk’s limited familiarity with the U-Haul software. I’m rating my experience as average mainly because of the equipment condition, which I only discovered on moving day. One of the wheel tie-down straps was missing (appeared to have been ground off), but this issue wasn’t visible during checkout. Additionally, the location of the facility is challenging — it sits at the intersection of high-speed cross streets, making drop-off somewhat hazardous due to limited backing space. I was also reassigned to this location at the last minute because my original pickup site had maintenance issues, which added to the inconvenience.
Matthew W
GS A Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Winston-Salem, NC 27105
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Attendant was very friendly, knowledgeable and willing to help.
STEPHEN Cthey had no knowledge of my drop off which made the drop off longer than expected ; but still provided great customer service
LAVONDA M