I didn’t receive my hand truck or dolly. When I reached out they said i’d be refunded and I asked if i could pick it up the next day and they said yes to just go back to the location and they’d make a note. I went back and the guy had no idea what i was talking about and told me I could look in the other truck to see if either item was available in it. I reached out again and was told i’d be refunded after they inspected the truck after i returned it. I have yet to be refunded still. I had to extend the truck a day too since I didn’t have the proper equipment and was double charged for the equipment I never received.
macie h
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Services at this Location:
One-Way and In-Town® Rentals in Woodinville, WA 98072
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Customer Reviews
- 2.5 Average Customer Rating
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The app was awful. Every function we tried to do didn’t work and we had to call support multiple times just to pick up and return.
BENJAMIN DHorrible experience and overcharged . I will never use uhaul again.
Corey SThe guy at the store was of no help. Didn’t know how the mobile U haul renting process works. I was left stranded for over an hour.
Vivekanand Rmuch better than the re-location first assigned which was many miles further away. I didn't appreciate being moved from Redmond/Kirkland up to shoreline for a morning pickup on a weekday. But at least Woodville kept me out of most traffic.
Paul H