Location was good although we couldn’t get lockbox open without calling U-Haul and trying for a little while. U-Haul charged way more than quoted and expected though.
Amy M
Spazz Automotive Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Yorktown Heights, NY 10598
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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This pickup location was amazing. Despite uhaul app, uhaul.com and uhaul customer service being down and completely impotent to complete its own rentals (& no explanation as to how to do it any other way other than"use POS and call yet another number"). Spazz automotive did the right thing and completed this very time sensitive rental. I will never use uhaul again unless I have no other choice.
patricia CThe person on the phone indicated that he would “see (me) tomorrow for drop off.” When I got to the location, it was closed. There was no sense that I had to know whether the location would be open because the person on the phone said “see you tomorrow.” I returned my key in a lockbox and then noticed a sign indicating I would need to download an app in order to confirm my drop off. A part of that process was to check mileage and fuel level, which was now impossible after dropping the key already. I was charged $20 to have an employee do the drop off process for me the next day, only because there was no indication that I would need my key and could not download the app because I didn’t have service. Lack of true and honest communication on U-Haul’s end from the day before ended up with me being charged an extra $20.
EDWARD SIt was an easy dropoff.
Colin FThe help was great!
Charles B