The gal in the office was amazing, kind and friendly. This is my fourth time renting from this establishment. Super easy and great service.
Michele S
High Desert Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Yucca Valley, CA 92284
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Pick up was flawless..
TINA HI have rented from this specific location several times. I was renting a 4x8 trailer every Friday for work. The last time this woman helped me she was extremely rude. This was upsetting because I had been there every week, to do the same thing. This particular day she knew I was coming. I had to 2:00 appointment and she was busy with somebody else. Fine. I pulled to the side of the building so I wouldn't be in the Sun. It took so long that I stepped out to see what was going on, with her other customer. When I did that I realized I was so close to the building that I had to be very careful with my car door. She approached me and said she was ready so I got back into my car so that I could move it as I was so close to that door it was hard to get in and out of my car. She was screaming at me that we needed to put on the hitch and we needed to do it immediately. But if I wanted her help I needed to be instantly. This was interesting because she told me it was her job to install the trailer? I was trying to express to her that I was just moving my car up a few inches, so that I could get in and out easily. She was very aggressive and told me if I wanted her help putting on the hitch. I had to do what she wanted and immediately. I am the customer! I was moving my car 2 inches. Not only is the customer right, unless they are being rude or aggressive, I was a repeat customer. Emphasis on was!!!! I will take my business elsewhere.
Joey SNOT SURE WHY I HAD TO DRIVE TO A LOCATION 50 MILE FROM MY HOUSE JUST TO DROP THE TRAILER WHEN THERE ARE 5 U HAUL LOCATIONS WITH IN A FEW MILE OF MY HOME I FEEL YOU SHOULD BE PAYING FOR MY FUEL AND TIME TO GO OUT OF MY WAY TO RETURN YOUR TRAILER
KEVIN HThere hours are as long that is understandably for it’s location.. the name needs updated as what it is not computor or what ever it’s branded. They did leave instructions on door which was helpful. In dropping off a trailer if they left some wood blocks out to chock the trailers would be good for safety as the incline by fence will cause trailer to roll adding high wind can push a trailer..some people may need that.. just have some blocks with sign as well .. just avoids some one getting ran over when unhooked from trailer. Thanks
ANDREW J