This has been the most stressful move ever! We have always used uhaul and never have experienced such a shit show!!! I called and made the reservation. The man was excellent. Then we had to deal with the office in statesboro Ga. That is where the nightmare began. The woman changed the reservation because she said the man did not know what he was doing. She promised me that I would not be charged more that it would be the same amount as my reservation. Now it is almost double the amount. The 1st box was supposed to be dropped off in the morning but did not arrive until 10pm in the evening. I was actually on the phone with a uhaul representative trying to find out where it was when they finally dropped it off. The woman from statesboro not only changed the reservation but then put it in my husband's name. I explained to her it must stay in my name because I was moving to ND and he was not. The last box was supposed to be picked up on the weekend. Instead Sunday I received a text stating it would be Monday morning. I replied that it Cannot be any later than Monday because I was leaving for ND. It was not picked up until Tuesday. I could have lost everything because we have sold the home and it was supposed to be out of there. After arriving to ND I called the local uhaul to see if the boxes where here. They told me they were not. I was told I would recieve a call when they arrived. I never received a call. I looked on the uhaul app and it shows only 4 boxes and I have a past due amount for $3,800 . I again called uhaul to find out why. I was told the boxes were delivered weeks ago. She found my name misspelled and 2 containers still in my husband's name. Then she finds the very 1st container that was picked up had been shipped separately. Which explains the additional $3,800. I was supposed to hear back with in a few days after the claim was filed. I have not. I pulled up the uhaul app again this morning to find i have over due balances. Still only showing 4 containers. I have had fees charged to my credit card for 3 of them. I cannot pay it because it wants to take out $3,8000 which was Not part of of my reservation. Statesboro forgot to ship one of the containers so bill them for it. Ot is now August 20th and this is still not resolved nor do I know where my stuff as nor can I access them. Please do better and get this resolved immediately!!!! This has been the most stressful and frustrating situation and someone with uhaul should be able to resolve this.
christina d
U-Box Portable Storage and Moving Containers in Statesboro, GA at A 1 301 North Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
U-Box Portable Storage and Moving Containers in Statesboro, GA 30461
U-Box containers provide a convenient, flexible and secure way to move and store your belongings. Whether you're moving across town or across the country, portable storage containers are the perfect solution. We can deliver them to your door so you can take your time loading your belongings. If you need us to store your containers while you're staging you home or waiting to close on your new place, rest assured your things are safe in one of our many neighborhood U-Haul locations. When you're ready we can deliver them to your new home or store as long as you need. Not moving? You can keep the container on your property for as long as you need, whether doing a remodel or clearing out your garage or basement.
A U-Box container fits about a room and a half of household items. If you got it into your house, you can get it into a U-Box.
- Internal Dimensions:
- 95" X 56" X 83.5" (LxWxH)
- Capacity:
- 257 cubic ft
- Weight:
- Up to 2,00 lbs.
Moving Tip: If you aren't sure you can fit all your belongings in your U-Box container, order an extra! Unlike our competitors, we only charge you for what you use.
How does it work?
The best part about using U-Box® containers for a move or as a portable storage solution is you have the flexibility and control to plan the perfect move. You can ship to your new home or store until you know where you're going. We give you the opportunity to plan each.
-
Choose the number of containers you need. One U-Box container fits about a room and a half of household items. When in doubt get an extra–we won't charge you if you don't use it.
Step 01
-
Tell us when you will need to access the container. If you ship it to a new city but don't need it yet, we can store it for you at our secure warehouse.
Step 02
-
We deliver the containers to you and pick them up when you're ready. If you would rather take it home yourself, use our specially built trailer or pack it at a U-Haul location.
Step 03
-
We will store your container at our secure warehouse or we can ship anywhere in the world. You will hear from us when the container is in transit and when it arrives at its destination.
Step 04
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
lots of furniture pads in there and actually occupied quite a bit of space but we had a great experience otherwise so thank you!
Jody H