Customer Reviews for A&D Towing & Recovery LLC
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of A&D Towing & Recovery LLC
Tire pressure in all trailer tires was between 20 - 30 pounds below that recommended on the tire label. There is a small crack near the bottom left corner of the right trailer door. The interior was clean of free moving debris, but there was what looked like mud in the corners, on the doors on the bottom of the seals, and what appear to be drain holes at the front of the trailer are / were plugged up with debris. I cleaned these as best as I could and have pictures of the cleaning rags I used. While likely not perfect, the trailer was returned in superior condition to that in which I picked it up.
Windshield was cracked. Location for pickup was way out of way and put me three hours behind schedule. Young lady was kind and helpful.
The man who hooked the trailer up didn't attach it well and it jumped off as I was driving down the road. All of that took ace AFTER I had the flat fixed on it. I realized tire was flat once I got it home and had someone load my hubby's motorcycle onto it. I pulled out of drive and saw the rim marks in the gravel road. Fortunately my neighbor has a shop and he found the worn down screw in the tire and repaired it. I notified the rental location of the problem. On a positive note, the young lady who rented me the trailer was super friendly. She was very pleasant.