Customer Reviews for Nationwide General Rental
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Nationwide General Rental
Truck was clean but had mechanical issues. the brakes were malfunctioning. Had to hold the brake pedal back while using my other foot on the gas. The truck wasn't cleaned off and ready at the scheduled pick up time, but other than those issues it was a ok experience
Excellent customer service. They even stayed open late to assist me.
Location services were good. Was catsup or something in the rear though. Already having issues with billing again. Last time I had 6 transactions pending from my account (which froze the funds..) for $738 for a $135 or so cost. I had the $149 funds time out and a new charge of $65.65 on my account as appeared. I hope this is the final cost and will not have a repeat of last time. I would suggest for future, take/withdraw estimated funds. Wait until full summary is complete and issue the final billing or credit as needed thus eliminating the extra frustrations.
Completed the rental request online then had to basically answer all the same questions I did on the online system.
I was very happy with every one and every thing