Customer Reviews for Rio Estrella Storage Solutions
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Rio Estrella Storage Solutions
Fire the very rude man named George!!
The staff was very friendly and professional. They had the size Truck I needed and not one too big which seems to happen to me a lot at other competitors. I would certainly use them again.
Also they have moving supplies should you need boxes, etc.
No where to park if on customer is all ready there
This was quick and easy ,rented the 10 footer and no problems what so ever.
Lady behind the desk lacked people skills - very short and rude. Seemed irritated that my wife because she works for u haul and asked for the employee duscount. The man who helped with the trailer was very nice and helpful.
Nothing, the customer service was outstanding.
Nothing.. the customer service was the best the lady and gentleman at this location was very welcoming and friendly I will always go to them from now on for my rental needs i will be sending my family and friends to them
Receptionist does not know quality customer service. Responded with an attitude and raised her voice whenever a question was asked.
Brake light wires were frayed and snapped while driving was stuck at 2 am I'm the middle of nowhere. I'm fucking pissed and want a refund
Very fast and friendly service
Fast and friendly service here! Unlike some other places in the country ! Thank you , I would definitely recommend this place
Very friendly, professional and efficient staff. Will always rent from them in the future. Had an amazing experience. (This was our 2nd time renting from this location.)
Very clean truck. Office staff were fast and courteous.
The computer check in was ridiculously long. It was also inconvenient that you cannot lock the trailer when it is detached from your vehicle.
The staff was friendly and helpful. The truck AC did not work efficiently. When we mentioned it to the employee she was unaware and concerned. Overall a good experience. If I knew that a Sunday thru Thursday rental had a less expensive mileage rate, I probably would have opted for to rent on one of of those days.
Great friendly staff. Will use over and over.