Customer Reviews for Rio Estrella Storage Solutions
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Rio Estrella Storage Solutions
The customer service was excellent at this location! I would recommend this location to my peers
The lady at the front was very rude and mean. She spoke down to us multiple time. The truck had over 40 damage marks. You can tell that truck has not been well kept and maintained.
The pick up location was great; nice people, helpful, the truck worked well. I will rent there again.
Can't believe how well everything went.
The customer service rep was very very rude, she even called me with adituide, the older gentleman however was very nice, but not her she acted like I was doing her a favor, when in fact I was just trying to support her little business. I will never rent a uhaul. From this location again even though it's only less then 5 minutes away from my home.. Poor customer service!
The staff are so nice and are hospitality are great. I would go recommend this location based on my experience.
U-Haul need to stop the call center mess because there are times that you need the direct location not a call center. I never received a call back period from the drop off location.