Customer Reviews for War True Value
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of War True Value
Excellent customer service!
The service at this location was excellent but this was not the location I requested when making my reservations two weeks in advance -- I had to travel 100 miles (round trip) to pick up the reserved truck! If I had not needed the truck for the move I was making and the persons scheduled to help me, I would not have picked up the truck! A very unhappy customer!!!
The gas tank was half full when I received. So, I filled
the tank up but, wondered if previous customer had to
reimburse U-Haul for the shortage and if left just half full; why pick up location didn't fill up for next customer.
The folks at the rental location were very pleasant and accommodating. You could not ask for friendlier or more helpful people.
We drove 5 miles over estimated amount and we were charged for those extra miles. However, when we put gasoline in the truck before we returned it we filled it up past half full. When we picked up the truck it was just below half full mark. Credit for the extra 5 miles should have been given for the extra gas instead of making us pay an additional $5 plus dollars.
thank you for having the item that I needed.
it took along time to check in & to return the trailer, because of computer issues.....
The employees didn't know how to use the point of sale system. I spent an hour waiting for them while I had people at my house waiting to load the truck.
The employees were friendly, but the system was too complicated for them. They finally called a regional location and had me give my info and credit card over the phone to finally get me on the road.