- Rating:
New Home Pros
New home pros were great! They packed our truck quickly and efficiently, did a great job!
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New home pros were great! They packed our truck quickly and efficiently, did a great job!
The two guys did a great job moving everything in and were effective in their work. For a king-size mattress, two bikes, and approximately 40 boxes, it took just over an hour to move into a one-bedroom apartment. (Note, we had a dedicated elevator in the apartment building). I would recommend this company and will use them when we move out next year.
The communication is horrible! I asked for a 2pm appointment and was told that they had a prior appointment 115p and that they would come right after, and I was fine with that. 322p 'I' text them to get an update on an estimated time they would arrive, 30mins later I receive a text that says the previous appointments truck broke down. 530p 'I' text them again for an update. 545 I get a call that says they will be there in 45mins! 640 they finally get there! The tall guy was nice but the young short guy acted like he didn't want to be there. I get it, you're tired and hot but you also have a job to do, you gotta be more professional than that and COMMUNICATE with your customers!