- Rating:
Reliable Moving Co
I rarely leave negative reviews, but our recent experience with this company was so deeply disappointing that it warrants a public warning. The movers arrived 4 hours late, after our reserved elevator time ended, forcing us to scramble for access. No apology—just an excuse that a crew member canceled last minute. Despite this, the coordinator continuously demanded more money on moving day, claiming the original quote was too low and the job wasn’t worth it. We were threatened with cancellation unless we paid more - completely unprofessional and unacceptable. To add to the chaos, the U-Box arrived empty, likely due to a U-Haul error, so the movers never actually moved anything. While the movers themselves were polite and patient, the overall company service was disorganized, unreliable, and exploitative. This company turned a stressful day into a nightmare. Avoid at all costs.