Customer Reviews

• I've used Big Helpful Gentlemen for the past 2 moves and I'm not sure what happened this time but the service quality went down. The first issue was our move being delayed by an entire day due to mechanical issues with truck for team assigned to us and inability to have another team help us move until next day. We were not initially contacted and only found out after calling to get an ETA because it was past the arrival window we were told to expect. From there it seemed like we had to consistently reach out for updates instead of them updating us. It seems like company is scaling up which should be great however Ben who we've worked with both times before and is great was only coordinating assigned moving team this time. Moving team we were assigned a younger and older gentleman, did not demonstrate same level of knowledge, professionalism or quality of loading U-haul box.

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  Terrell L. (Reviewed on 6/11/2025)

• From start to finish, they were an absolute blessing to work with. They arrived right on time, communicated clearly throughout the process, and handled everything with the utmost professionalism. Their team made a stressful moving day so much easier, and I genuinely couldn’t have done it without them. If you're looking for reliable, efficient, and courteous help with your move, look no further.

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  Erin K. (Reviewed on 5/28/2025)

• The two gentleman that helped were very pleasant and efficient! Would definitely recommend and hire again!

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  Kanoa L. (Reviewed on 5/24/2025)

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