- Rating:
Done Right Moving services
The movers were very nice, on time, and worked efficiently. However, they removed the feet from one piece of my sectional sofa without telling me which piece , which left it reassembled incorrectly for the movers unloading the truck and now I’ll have to hire help to fix it because it’s too heavy for me to lift. I paid for an extra hour and it only took 30 min. I wish there had been an option for a half-hour fee instead. Since we didn’t get everything to fit in the truck, they should’ve offered to move the Remaining items next to the front door since they were paid another 30 minutes left. Felt pressured to give a five star review. Overall, loading the truck was completed, but there are a few areas where the service could be improved. There was an option to tip on the app and was advised not to because U-Haul takes a piece of it.