Couple's Moving LLC
Based out of Phoenix, AZ
About Us
Experience the difference with our Moving Company, where a young BLACK couple brings forth a perfect blend of professionalism and warmth, ensuring realistic solutions and attentive care to transform your moving and cleaning needs into a personalized, stress-free experience.
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Customer Reviews
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We lost our security deposit because of the damage caused by Couple's Moving, LLC (CM). While trying to move a sofa, CM caused significant damage to both a doorway and the sofa. CM failed to provide blankets, plastic wrap, and tape for the move, despite promising to do so via their written estimate, therefore none of my furniture was wrapped or protected in any way. Kareem Britt (owner) acknowledged, both verbally and in writing, difficulty in maneuvering the sofa from the condo. However when I attempted to have damages addressed, Kareem refused to fully compensate for damages CM had caused, offering a settlement of just one fifth the amount repairs actually cost. CM did not offer me any customer protections by way of mover's insurance, dispute resolution, etc., leaving the only option available civil litigation to recoup damages. I have reported CM's business practices to state consumer protection agencies. Would not recommend their services or use them again for future services.
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We appreciate all feedback and take client concerns seriously. We are disappointed to see this review and want to clarify that Couples Moving LLC takes every service concern seriously and has maintained communication throughout this matter in an effort to review and address the concerns raised. Because this matter involves an ongoing dispute. we are unable to discuss specific details publicly. We do want to clarify that our company has maintained records of the service, communications, and review process, and we have continued to approach the matter professionally and in good faith. Our goal is always to provide careful, transparent, and respectful moving services for every client. We encourage anyone with questions about our services or process to contact us directly so we can address concerns appropriately.
Couple's Moving LLC -
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They where wonderful to work with, would definitely recommend and will use again.
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What is Safeload® Coverage?
Safeload® is a coverage option available to purchase from our top performing Moving Help® Service Providers in your area. With options ranging from $0 to $0 you can select the right one for your move.
Safeload® Coverage Includes:
- Improper handling of personal property during the loading, unloading, packing or unpacking process
- Low $100 deductible
- Subject to exclusions
Select Coverage Needed for Eligible Service:
- Rate:
What is Safeload® Coverage?
Safeload® is a coverage option available to purchase from our top performing Moving Help® Service Providers in your area. With options ranging from $0 to $0 you can select the right one for your move.
Safeload® Coverage Includes:
- Improper handling of personal property during the loading, unloading, packing or unpacking process
- Low $100 deductible
- Subject to exclusions
Select Coverage Needed for Eligible Service:
- Rate: