- Rating:
Xpress Movers- 10 Percent Discount June 1st-7th
I was late and there were very understanding every thing that could happen did and the guys were still superb! Definitely will be using them again
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I was late and there were very understanding every thing that could happen did and the guys were still superb! Definitely will be using them again
The movers, Quincy and Anthony, were excellent- professional, polite, and followed instructions perfectly. Conversely, the phone coordinator was highly unprofessional. He delayed the start time twice (a two-hour delay total) without introducing himself or clarifying his role. The exact minute our initial window expired, he forced the crew to stop unloading and aggressively demanded a payment code before allowing them to continue, despite having already approved and quoted a potential extra hour in advance, (that is, when he finally answered my call after several unanswered texts spanning to the previous night). After assisting the crew myself, paying them for the overtime, and providing a healthy tip, the coordinator called back demanding even more money. When I tried to clarify the payment, he hung up on me. Great field execution, abysmal administrative management.
They were a tiny bit late, but finished early despite it and they were super kind about the dog presence! Absolutely go this route, BEST decision I made for our move!!