- Rating:
Able and Willing Movers
The two movers themselves were polite but seemed underprepared. Showed up 20 minutes late, didn't have any straps for heavy items (like the moving belts or harnesses they wear to attach items to themselves). They only brought a small dolly. It took them almost 3 hours to empty our 900 sq ft upstairs with just bedroom furniture and a few items on a lower level. I was VERY clear about our master bed set being obscenely heavy and they really struggled with it. The owner on the phone was rude and short with me pretty much every time I spoke with her. Late night texts, arguing about not doing two trips (I offered to pay) and then telling me if they are done early they leave early...I paid for 5 hours and intended to use them, but in the time these guys loaded 1 26' truck my husband and I had loaded and unloaded our 15' trailer 3 times & our large SUV and pick up. We offered to pay for extra time, they left, and we ended up doing the rest. Wouldn't hire them again.