- Rating:
ORLANDO FLORIDA MOVING LLC
They were on time and worked fast. The workers and their customer service rep were friendly, courteous, and attentive to our needs.
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They were on time and worked fast. The workers and their customer service rep were friendly, courteous, and attentive to our needs.
One mover called me the morning of letting me know he was on his way. He got there a few minutes early and told me the other mover was running late. After about 30 minutes, he said they he isn't coming.. I needed 2 guys for 2 hours, but only one guy showed up. I called Robert right away and he said he would send someone else out immediately. We were already in process of loading the truck and 40 minutes in, so I told him that I would be fine with the one guy, but I need to extend the time from 2 hours to 4 hours. I asked to pay the same rate and he was fine that. Then after the move was over, he told me to zelle him $200 for the service which would save him the U-Haul fee. So I did, but then I was also charged $210.93 on my credit card for the same service. I called Robert on 7-2 requesting a refund for this as I was double charged and he said I would see the refund posted on Monday 7-7. I still have not seen a refund. as of 7-17.
excellent service