- Rating:
Grand Valley Movers
Best movers we’ve ever had. Jason and Michael were incredible, moved more than we needed them to, and got the job done an hour earlier than expected. THANK YOU!
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Best movers we’ve ever had. Jason and Michael were incredible, moved more than we needed them to, and got the job done an hour earlier than expected. THANK YOU!
They’re called UMovers because you end up moving yourself. Franklin was very accommodating. We had a last minute date and time change and they made sure a team showed up. That’s all the positive feedback I have. I already moved most items, so when the movers showed up, we had 15 bulky items for them to move. They showed up 40 minutes late and only moved 3 items (my father and I moved the rest). They damaged my walls, desk, stove, and the back panel of the fridge. They didn’t know how to use their equipment properly. It took them 45 minutes to move the fridge downstairs, during which I kept hearing the back of the fridge smacking each step as it went down. They dropped the stove (denting the bottom drawer) and didn’t even apologize or address it. Honestly, it was a terrible service. I let Franklin know immediately (during the move) and also afterwards. I fully regret paying for this service. Don’t use UMovers if you’re in Ottawa or Gatineau as you risk getting the same team as me.
Excellent work! Great communication, flexible with our scheduled arrival that changed due to traffic, and took good care of our belongings when unloading the truck. Would definitely recommend.