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Moving Helpers are individuals or small businesses who offer their labor services on our Marketplace, many of which specialize in loading and unloading U-Haul truck rentals and U-Box® containers.
From the very first phone call from Carrington until they pulled out of my driveway with the last two boxes, they were an incredibly hard working group of young men Carrington, Shawn, and Michael and extremely professional!
They men and lady were very friendly and professional. Went to work and got the job done with skill. Would definitely use again.
First of all, the boss called us at 930 pm one night before the move date, and asked us to pay for commute fee. We declined and he said they will waive it, but ask us to tip his guys well. We requested 2 helpers, but they brought a trainee, without our consent. They said the trainee was there to help them, they will not charge on us. However, one minute before we release the payment code, the number of helpers was updated from 2 to 3. We were charged for an additional $270 for the additional helper. The trainee was inexperienced, did not help to expedite the process, only made it slower and made things worse. Walls were broken and made dirty. We are not happy about this experience. The boss first picked up my call and said he will refund me via Zelle, but he then ghosted me and never refunded. FYI, we did tip via cash.
