- Rating:
Fresh Start Moving Services
We had a very negative experience with Fresh Start Moving Services. The two employees sent out to load up our truck were inexperienced. The barely used the rope and moving blankets provided. They did not cover our couch or wrap in properly. They ignored our requests to please protect it and instead loaded heavy boxes on top of it and it is now broken in the middle. Our tv stand was also broken into multiple pieces and our tv was severely damaged. The truck was not loaded professionally and they left many gaps allowing items to shift. On top of that, we heard one of the employees joking about dropping an expensive item from the third floor landing into the arms of his colleague. They also insisted on unnecessarily dismantling multiple pieces of furniture to the point they were in more pieces than when they arrived from the factory. We reached out to the owner of the company about our experience but didn’t receive a response. Currently waiting on insurance to process our claim.