Customer Reviews

• TW Moving was wonderful for our recent truck unloading. Communication with them was great with quick responses and being able to talk to a real person easily as well as emailing or texting uodates back and forth. The day before our booking, it looked like it would be heavy rain for the next day’s unload time so I emailed if they’d want to come before that. They were able to send a crew who was waiting for us as soon as we got into town with our truck. It was 6pm and they had already worked all day but they got to work on carrying all our things up three flights of stairs to the new apartment. Then they helped put the beds and furniture together. The easy communication gave me a lot of confidence in the process and the helpful crew was a blessing.

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  Pam B. (Reviewed on 10/11/2026)

• Loading help for 1 bedroom apartment took two hours. The couch and queen mattress were the last items to go in. They needed to make room for the couch so the mattress had to lay on top of the load. At the destination during unloading we realized some fragile, artwork boxes indicating 'up' were layed flat. They also stacked heavy boxes on a tv console that should not have held that much weight. Luckily nothing was broken. We think the largest items including the mattress and couch should have gone in first, but we left the loading to them thinking they knew how to position things. The heavy mattress should not have been on top of everything but rather vertically along a wall. We also left a tub to go in last because it had paperwork we needed at the destination. Somehow when they rearranged the load to fit the couch and mattress they moved this tub so it was inaccessable. They also tried to move an expensive desk without padding on the hand truck and I intervened to add some.

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  Diane L. (Reviewed on 10/9/2026)

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  Chloe B. (Reviewed on 10/8/2026)

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