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Moving Helpers are individuals or small businesses who offer their labor services on our Marketplace, many of which specialize in loading and unloading U-Haul truck rentals and U-Box® containers.
Jason and Dave were absolutely great. We had reserved at 26ft truck but Uhaul contacted us shortly before pickup and said they could only get us 20ft with a 6X12 trailer. I already knew with a 26ft truck things were going to be tight. Jason and Dave did a fantastic job of loading the truck and trailer to optimize space so we could everything in.
Very efficient.
The guy’s did put an effort. A heavy effort and for that I am grateful. However some issues here. Communication, tried to get a handle of them via phone, they didn’t answer nor call me back even though they said they would. Text messages infrequent, they would not confirm fully, days prior. And I had questions on the service itself. The actual move They didn’t bring any rollers or trolleys which means that of course the job could not be completed in 2 hours and it fact it didn’t. Also they would not extend it (since they had other jobs after this) The guys were tired from previous jobs in the day. But that should not be my responsibility. If I pay for the service why should the quality not be the same? Very slow walk on trips with no sense of urgency. As I said they were tired and I understand. On pro side they did move the heavy stuff upon my supervision, and me directing them, otherwise that would not have happened. I recommend to talk with them if you can prior to the move
