- Rating:
A-Plus Moving
The crew were over an hour late without notice. We paid for 4 hours but they left after 2, stating they had another job to get to. They left many boxes and tubs for us to load. They loaded up the truck so loosely and sloppily that we had to undo their work. When we asked them to repack part of the truck, the mover threatened to ‘get salty’ on us. The manager refused to issue a refund for the 2 hours we paid for, stating ‘I don’t do refunds.’ It was shocking enough that we had to repack everything they touched and because they left two hours early for ‘another job’, but the manager’s response and lack of responsibility should be a concern for future customers. We have to settle this dispute in small claims court.