- Rating:
Scarbough Moving Company
I booked Scarbough for unload only. I would go with another company if you can. I didn’t like that I was the 1st to reach out; I don’t think it’s professional to wait to contact the customer, especially when I booked over a month in advance. Once I made 1st contact, I was texted by 3 different numbers, (also annoying) the last one being from Rob. Communication with Rob over the phone was good at first. When I was about 30min away, he called me & I said that I texted my ETA (256 pm). He said that was perfect as it gave him time to take a shower first (odd). Once I arrived at my home, Rob was MIA & impossible to get a hold of for 45 minutes. I called & spoke with Kato(?) who said he was in charge & would try to reach Rob. When Rob finally called me back, he said he had to take his wife somewhere, an oil change, and JUST got out the shower?? When I expressed my frustration, he said ‘didn’t I say between 3-4? So what you wanna do I mean you can just cancel and get someone else’. Avoid them