- Rating:
Gotta Move LLC
Outstanding! Juan and Ezequiel were prompt, professional, efficient, and careful.
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Outstanding! Juan and Ezequiel were prompt, professional, efficient, and careful.
I spoke with one person to set my date and time. When they arrived another individual was doing the work. They took an additional two hours longer than I was quoted. Four individuals took more than four hours to unload a truck that two people packed in less than one and a half hours. Even with the wait for the elevator it seemed long. Boxes were not put in the apartment appropriately. Many were on their sides or upside down. 3 lay flat wardrobe boxes were left standing on end. They were putting my tv down upside down even though it was clearly marked as to which side was up. I will say we were able to reach a fair outcome for the additional time. I mentioned a few things wrong but they did accomplish the job without major damage. This would be a two star review but because they made good attempts to workout the extra time it shows good character and customer appreciation.
They were on time and ready to go at 7am! They were very helpful.