Customer Reviews

• They sent me a photo of everything in the Ubox. Only 1 person arrived and said he cannot fit the chair in it. He ended up leaving our cat tower, my girlfriend's clothing, my girlfriend's aunt ashes, my bedframe, lamp, etc. He also left my backpacks and girlfriend's school bag on the ground and I had to tell him to put that in the Ubox. We had to go back out (over an hour) to retrieve the stuff we left. I have photos as well sent by him of things he could not fit. He could have slid an additional tote in but he did not know how to organize. We ended up missing our Greyhound because he showed up late and we had to catch another bus to come back

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  Jermaine M. (Reviewed on 1/31/2026)

• Chris and Carlos were life savers! They came at the last minute on a Sunday to help me after my scheduled movers on Saturday didn't bother to show up. They were very professional and courteous, and amazed me by being able to back the UBox into my steep driveway. Highly recommend!

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  Rebecca G. (Reviewed on 11/3/2025)

• JTERRIBLE Just Send It did not call me to give me time of service. Called on day to say 40min late. Showed up with no supplies and said I should have known...but I didnt, left twice to pick up supplies, packed 5 boxes in 4 hours, then left me with most of my items UNpacked...had to find a new company through eXitRealty. I was left without any help and a big mess by Just Send It. They have no shame and lack any work responsibility and possess absollutely no work ethic. Shameful. UHaul did not help me when I explained situation.TERRIBLE

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  Kate K. (Reviewed on 8/13/2025)

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