Customer Reviews

• Rating:

  JAMES L. (Reviewed on 7/1/2025)

• The crew that arrived were polite but not properly equipped for the needed service. I had noted there were several large and heavy items we’d need to move when we booked the services. Moving or lifting straps or similar would likely be required but the crews did not have anything with them. I also questioned the proper attire for the move. One mover was wearing slides and the other had house shoes on which seemed unsafe for the moving tasks. They struggled with the heavy items and progress was extremely slow for the work needed. I did step in and help with a few items to try and speed up the process but we only completed about 60 percent of planned work in the 2 hours we purchased. We definitely did not accomplish what we had hoped to complete with this service and not satisfied overall for the cost we paid. Again, workers were polite but definitely not dressed or equipped for the task.

  Rating:

  Josh J. (Reviewed on 6/24/2025)

  Thank you for your feedback. We are glad the crew was polite but sorry the service did not meet expectations. While equipment like lifting straps is available, its use is at the crew's discretion based on the job. That said, we agree more preparation was needed for the heavy items noted in your booking. We also have a clear dress code that includes proper footwear. Wearing slides or house shoes is not acceptable and this has been addressed with the crew involved. As for the amount of work completed, a two person crew typically cannot move a three to four bedroom home in two hours. We try to set clear expectations and will continue working to improve communication. We appreciate your input and are committed to improving our service. Please reach out if you'd like to discuss further.

  Duniganville Moving Co.

• Super helpful! Thanks!!

  Rating:

  Erik B. (Reviewed on 6/13/2025)

  Thank you Erik!

  Duniganville Moving Co.

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