- Rating:
Chief Brothers inc.
The two gentlemen who help me were very courteous, polite, and very good at moving the furniture and fitting everything in the storage unit.
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The two gentlemen who help me were very courteous, polite, and very good at moving the furniture and fitting everything in the storage unit.
I had a very bad experience with this moving company. I had to file a complaint because multiple of my items were damaged in the process of moving. Yes the guys were fast but they were rushing so much, that a few of my items were also left in the U box which was sent back to the U-Haul warehouse, where they ended up throwing my stuff away. I have been trying to contact the movers in regards to this and had no luck. I called Angel and told him what happened and he said it’s basically the U-Haul workers fault for throwing my stuff away without calling me first but in reality if my stuff were not left In the ubox by his workers, then there would’ve been nothing to throw away to begin with. As for my damages, he still hasn’t addressed. After that Angel just stopped answering my texts altogether. I filed a claim with U-haul and Repwest, so hopefully, I can get some type of reimbursement but I doubt it due to me not purchasing the insurance. I will be escalating this if nothing is done.
The two men who were helping me (Justin and Q) were courteous and kind. I was late getting to the storage unit and they called twice to check on me and never seemed irritated I was late. Reminded me when I got there that I had them for 3 hours when I thought it was 2 and that we had more than enough time and that they had me. They talked to my sister and I the whole time and made this experience easy and quick.