Real Moves, Real Reviews

• Rating:

  Ace Moving Service

• Rating:

  Super Movers

  This was an excellent experience overall. The day after I booked, the dispatcher called me to confirm the booking time and location. They then reconfirmed the day before. I felt this was very professional. As far as the actual helpers, they were excellent. I believe their names were Dennis and Darnell. Very fast, efficient, and careful with my things. There were a few times when we had to redo the layout of the shipping pod, and they heard my wife and I out and got it done. We had concerns about fitting everything in, but they made it happen. I am very pleased, and I would highly recommend these two to anyone in the Sacramento area.

• Rating:

  Appaloosa express

  Very disappointed with this service. The crew informed me that they would only carry the bed frame upstairs and refused to move my other boxes and household items upstairs. This limitation was never disclosed before the service. I have used Moving Help multiple times in the past and have never had a company refuse to carry boxes upstairs. Previous crews unloaded all items and placed them in the appropriate rooms, including upstairs rooms. Because of this, I paid for a service that was only partially completed and was left with a significant amount of work to finish myself. If upstairs delivery of boxes was not included, that should have been clearly communicated before the appointment. I do not believe the service provided matched the price charged and will be requesting a partial refund.