Moving Masters
Based out of Fayetteville, NC
About Us
Welcome to a moving company built on trust, hard work, and family values. We understand that moving is more than boxes and furniture. Our goal is to make every customer feel comfortable, respected, and stress free from start to finish. Whether you are moving across town or starting a new chapter somewhere new, we are here to handle your belongings with care and treat you like family.
- Customer Rating:
Customer Reviews
-
the day we moved it was SO HOT but these guys helped us get everything unloaded and into the house. I was mainly outside telling them where things went so I was a little frustrated when at the end I came upstairs to find most of the stuff wasn't in the correct room or spot. Thankfully I'm able to move it myself but if a client says put it in this room that is where it should go. They were very polite.
- Rating:
Hi, I sincerely apologize for the mix up. There was a miscommunication with where the boxes were supposed to be placed. I completely understand your frustration, and we take responsibility for the mistake. We appreciate you bringing it to our attention. Thank you for your feedback. We appreciate you for booking with us.
Moving Masters -
These guys were so good! The most careful, courteous, and went above and beyond! Very helpful!
- Rating:
Thank you very much
Moving Masters -
At first I thought they were on top of it. Turns out, they didn't know what they were doing. They scratched my kitchen table by putting heavy ceramic plant pots on it. They had to removed them and cover the table. They didn't know how to use straps and they tied a knot. I thought it was packed tight until I got there and there was a TON of damage. My custom made record cabinet had the door ripped off, unrepairable. I told them it was my prized possession and they threw it on the dolly like it was nothing. I told them they had to cover it. I had tons of moving blankets and straps. 5 of my very expensive and large ceramic flower pots were smashed. My boxes with spices and oils, etc, spilled all over the truck, and everything smelled like vinegar. My 75inch tv had the legs broken off. It goes on and on. Do not use them!
- Rating:
Hello We currently have an active resolution case, and we provided over 15 photos documenting the condition of the items before the truck left for Georgia. We advised you not to add loose items and flower pots because they could shift or break during transit, but you insisted they be loaded. We also accommodated additional items you originally planned to donate and carefully packed everything as securely as possible, including loose spices and other small items. You drove the truck to Georgia after our loading service was completed. At the time of departure, you told us you were satisfied and would leave a good review. We were surprised to receive these damage claims days later. We use SafeLoad coverage and take our responsibility seriously. Based on our documentation and the circumstances, we do not believe our crew caused the reported damage. We will continue cooperating with the resolution process and provide our documentation as requested. Thank you
Moving Masters
What is Safeload® Coverage?
Safeload® is a coverage option available to purchase from our top performing Moving Help® Service Providers in your area. With options ranging from $500 to $5000 you can select the right one for your move.
Safeload® Coverage Includes:
- Improper handling of personal property during the loading, unloading, packing or unpacking process
- Low $100 deductible
- Subject to exclusions
Select Coverage Needed for Eligible Service:
- Rate: