- Rating:
FeatherHaul
I spoke with one person to set my date and time. When they arrived another individual was doing the work. They took an additional two hours longer than I was quoted. Four individuals took more than four hours to unload a truck that two people packed in less than one and a half hours. Even with the wait for the elevator it seemed long. Boxes were not put in the apartment appropriately. Many were on their sides or upside down. 3 lay flat wardrobe boxes were left standing on end. They were putting my tv down upside down even though it was clearly marked as to which side was up. I will say we were able to reach a fair outcome for the additional time. I mentioned a few things wrong but they did accomplish the job without major damage. This would be a two star review but because they made good attempts to workout the extra time it shows good character and customer appreciation.