- Rating:
L&M Moving
Today I had the opportunity to work with this company. I appreciated their flexibility in scheduling and rescheduling something that saved me from potential loss of property, as they accommodated multiple changes without issue. However, there were several shortcomings. They arrived 15 to 20 minutes late due to parking difficulties, which I had to resolve by paying an additional $10. They also attempted to arrive two hours early without notice, which was not feasible. Upon review of the loading process (photos were submitted), I was disappointed to find an item damaged, and the truck poorly utilized with ample unused space. Despite claiming professionalism, their focus appeared more on finishing within the three-hour window than delivering careful service. While they met the minimum expectations, I would not personally hire them again. Overall, I rate the experience a 2 out of 5.