Customer Reviews

• Last minute request from the manager for money, stating that the U Haul website had the wrong rate posted. Stated he would call U Haul to have a new pay code issued. He later stated he could not get a new U Haul pay code and directed that we supplement with 80.00 cash. We agreed, because we did not have time to find a new company to help and stay on schedule. The company sent a man and woman out to load the truck, but she had a bad back and was not able to provide much help. The couple said that we had too much furniture and demanded that we cancel the current job and reschedule for three men. They called the manager who said that it would increase the cost to 130 an hour. I refused and explained that we had moved the same furniture many times without a problem. Ultimately, the man and I loaded the furniture in the truck, which did not fill the truck. U Haul is great, but this was a mess and a huge red flag as to how this moving company conducts its business.

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  Robert L. (Reviewed on 6/10/2026)

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  Zoya H. (Reviewed on 6/1/2026)

• I booked 4 movers and only 3 showed up. The 3 that showed up could not do the job. They could barely lift anything let alone handle the stairs. Nice people, but couldn't do the job. The few things they brought down the stairs they dragged and then broke multiple pieces of furniture. We ended up doing most of the work. When I called and told the company, they apologized but didn't do anything. I would never book this company again and caution anyone else booking them for loading or unloading.

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  McKayla S. (Reviewed on 5/30/2026)

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