- Rating:
Promovers
The movers connected to JB-CF2897EA were terrific, professional, kind very helpful. However Uhaul was a train wreck. We got the wrong sized unit and when we tried to change that through the 800 number it was a nightmare. No one was on site to help us. We could not find the locker and the access codes did not work to get inside. The app would not download. we waited for 2 hours for it to load. The 800 number people could not help, it had to go through the app that would not work. A nightmare. I had to pay those guys $200 for 2 hours while we waited for the app to work. I will not pay that. U-Haul needs to pay that. They finally got a hold of the manager of the site and he could not help us. Ridiculous We finally gave up and went home. We will not rent at the location and I want a refund for all the charges for that location, probably 2 lockers and the movers. nightmare.