Customer Reviews

• I would not recommend. The move was more expensive, more exhausting, and more stressful because of Helping Hands. We used their crew for loading New Rochelle & another crew for unloading in Lehigh Valley, and both were negative experiences. We hired 3 movers for 9 am and said we'd pay an early moving fee to ensure they got there at 9 am. One mover arrived at 10 am. A second at 11 am. A third never came. What should have been a 3-4 hour move stretched to 8 hours, and they still didn't finish. After 5 pm, they said they had to leave, left items in our apartment, and worst - left items in the back of the building without telling us, so we did not know they weren't in the truck. The worst part is that they were using a contractor and his team, not their workers, despite us booking Helping Hands movers.

  Rating:

  Hailey S. (Reviewed on 6/22/2026)

• I would not recommend. Their crew was late for unloading in New Rochelle, and one person was missing from the crew we booked. Because of the delay, the truck didn't arrive at our new home until 9 pm. The company ensured we had movers at 9 pm, which was nice. But the movers sent were not very strong and struggled to lift items that my husband and the other movers were able to move alone. They left things on the ground level to avoid stairs, repeatedly dropped items, and banged furniture into our walls. My husband ended up carrying a heavy item to the basement himself after two movers couldn't manage it.

  Rating:

  Hailey S. (Reviewed on 6/22/2026)

• Rating:

  John L. (Reviewed on 6/19/2026)

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