Real Moves, Real Reviews

• Rating:

  MOVE AND GROOVE

  Doug and Catherine went above and beyond to load all our boxes and furniture effectively into a single Ubox container! They fit in way more than I could when I used a Ubox a few years ago, and worked very efficiently. They also made a pitstop at Walmart to purchase a queen mattress protector for me since I had missed out on it when I was packing my stuff. Before leaving with the ubox, they offered to throw any items they couldn't fit in the box in the garbage dump, saving me a lot of time to do it manually. Would definitely recommend them for your move!

• Rating:

  Smooth Moves LLC

  Arrived after time scheduled but communicated delays.

• Rating:

  Grade A Moving

  I order 3 hours for 2 people but only one person came before the time and start the work by himself. The 2nd worker came like 20 mins later and after working 1 hour, he said he is done for the day and need to leave. The 1st worker said he can still help so we continue moving other stuffs for another 1 hour. After 2 hours since we already finished the moving (and only 1 worker help for 2 hours), I called the company and only asked if I can get a refund for the unused 1 hour because I don't need it but they said no. I understand they don't want to refund the remaining hour, however with the whole experience on the 2nd worker only help for 1 hour, this is a really bad service. I really appreciate the 1st worker to help all the time and asked the owner to paid him more, but I don't know if they did. In the future I'll probably only order 2 hours first and add additional hours later if needed.