- Rating:
G and D moving
The lead mover was obviously experienced; the second mover was brand new that day. Because of the inexperienced helper, the loading and unloading went slow. During the unloading, I witnessed numerous tumbles of packed tubs where my items were scattered on the ground, which was very frustrating to see. When I unpacked my flatscreen after the move, I noticed a visible diagonal line across the screen. When I turned on the unit, half the screen was black. I looked at the TV box and noted the handhold was ripped upward and the lower left corner showed signs of crushing. I texted the lead loader on the evening the damage was discovered, and as of this date I have had no response from them. I understand that accidents happen during moves, but I expect professionalism in the people I pay to do a job. Again, I believe the lead mover was experienced and I trusted them to get the job done right, however, they were handicapped by having a totally inexperienced person helping.