- Rating:
On The Move
Matt and Merv were great and efficient with our unloading job, taking care of all of our belongings. Matt was proactive as a storm was moving in on our original date, and they were able to reschedule us quickly.
Find local Moving Helpers based on reviews, rates, services offered, and more.
Select your service(s), number of helpers, and hours based on your specific move.
Your experienced helpers will get the job done to your specifications—you don't lift a finger!
Our local helpers have been helping people move since 2002.
Moving Helpers are individuals or small businesses who offer their labor services on our Marketplace, many of which specialize in loading and unloading U-Haul truck rentals and U-Box® containers.
Matt and Merv were great and efficient with our unloading job, taking care of all of our belongings. Matt was proactive as a storm was moving in on our original date, and they were able to reschedule us quickly.
Significant delays and extensive property damage -Provided a highly unprofessional experience characterized by a six-hour delay, poor communication, and extensive damage to items, including a TV stand, two dressers, and a BBQ. Original booked time 9 am, agreed to 930, they pushed to 1130 then called us around 1230 confirming they would be there within an hour-4 hours late. Well, at 1230 they called and said another hour due to traffic,they were coming from 30 mins away. This team finally shows up at 330 pm, 6 hours late, and they told us they were called in last minute. The supervisor ends up showing up at 430 (7 hours late). They took advantage of the situation with a total disregard for us and our items. Due to the severe delay, the crew required the customers to assist with loading, resulting in the exacerbation of a pre-existing injury. Management has shown no ownership, and the company is not recommended, I logged a complaint already.
My movers were very nice, but idk if its juat the industry but the communication is always minimal as was it this time. It also took way longer for these movers to move me out of and apartment down the stairs than it took to move me into the apartment UP 3 flights of stairs and I didnt aquire much more than I originally had. I ended up paying for extra hours and I feel as though it could have been less. Several of my items were also broken or missing pieces. I hate to leave a mediocre review because the movers themselves were nice it just wasnt a great experience and wasnt worth the cost.