- Rating:
Advanced Movers
First of all, the boss called us at 930 pm one night before the move date, and asked us to pay for commute fee. We declined and he said they will waive it, but ask us to tip his guys well. We requested 2 helpers, but they brought a trainee, without our consent. They said the trainee was there to help them, they will not charge on us. However, one minute before we release the payment code, the number of helpers was updated from 2 to 3. We were charged for an additional $270 for the additional helper. The trainee was inexperienced, did not help to expedite the process, only made it slower and made things worse. Walls were broken and made dirty. We are not happy about this experience. The boss first picked up my call and said he will refund me via Zelle, but he then ghosted me and never refunded. FYI, we did tip via cash.