THE LONGS CLEANING AND ORGANIZING
Based out of MURRIETA, CA
WE ARE LOCATED IN THE RIVERSIDE COUNTY AREA WE SPECIALIZES IN PACKING, UNPACKING, CLEANING, ORGANIZING, MOVEIN CLEAN UPS, MOVE OUT, CLEAN UPS, AND LAUNDRY
- Customer Rating:
Thank u for the opportunityTHE LONGS CLEANING AND ORGANIZING
They were helpful and easy to work with.
THANK YOU SO MUCH IT WAS GREAT WORKING WITH YOU AS WELL.THE LONGS CLEANING AND ORGANIZING
We unfortunately hired this company as an add on to our U-haul purchase for help loading the truck. Their rating on the site was 5 stars, however I failed to notice there weren't many reviews. During the loading they frequently dropped items with complete indifference. When I arrived at my destination I discovered that they loaded the truck in a haphazard way damaging or outright ruining most of our furniture. I reached out by email and was asked to send pictures of the damage which I immediately did. I was asked to follow up with a text as they had trouble using google drive and I sent the pictures and confirmed they received them. They've ignored me since.
NO WE DID NOT HAVE MANY REVIEWS BECAUSE OUR COMPANY JUST STARTED ON UHAUL, AND I WASNT IGNORING YOU WHEN I CONFIRMED I RECIEVED THE PHOTOS I WAS IN THE HOSPITAL SO I DIDNT CONTACT ANYONE UNTIL I WAS RELEASED. YOU JOB WAS DONE ON 8-31-2023 ALL WE WAS REASPONSIBLE FOR WAS LOADING, THE TRUCK WAS THEN DRIVEN TO ARIZONA AND I WASNT CONTACTED UNTIL 9-11-2023 CLAIMING DAMAGES.YOU TOLD ME THAT WHEN YOU ARRIVED TO ARIZONA YOU OPENED THE TRUCK AND EVERYTHING WAS DISPLACED WHICH COULDOF BEEN CAUSED BY THE DRIVER. I STILL SAID THAT I WILL COMPENSATE YOU WITH SOMETHING EVEN THOUGH THERE IS NO GUARANTEE THE DAMAGES WAS CAUSED BY MY COMPANY. I JUST WANTED TO MAKE SURE YOU WERE SATISFIED BECUASE YOU WERE A CUSTOMER TO MY COMPANY. WHEN MY EMPLOYEES FINISHED LOADING EVERYTHING WAS GOOD AND IN TACT AFTER THAT ITS OUT OF OUR HANDS. THIS REVIEW IS TELLING CUSTOMERS THAT ITS A GUARANTEE THAT WE DAMAGED THE FURNITURE AND THATS NOT TRUE!THE LONGS CLEANING AND ORGANIZING
What is Safeload℠ Coverage?
Safeload℠ is a coverage option available to purchase from our top performing Moving Help® Service Providers in your area. With options ranging from $0 to $0 you can select the right one for your move.
Safeload℠ Coverage Includes:
- Personal property(cargo) during the loading and unloading process
- Improper handing of personal property while being moved
- Low $100 deductible
- Subject to exclusions