Customer Reviews

• Cliff notes- if you reserve more time than you think you need you will never see a refund!!!! I hired two movers and I reserved 3 hours yet they only worked for 2 hours. I was not refunded the hour of time back. I called the phone number on the U-Haul app. He said he would look into it and get back to me yet he did not get back to me and I in fact texted him two more times and no reply. I also tipped both of them AND the woman who was with them $20 each (She helped fold the moving blankets). I ALSO gave them (to keep) brand new appliance moving straps that helped them move the washer and dryer easily. They were $40. I went to the store and got them Pepsi and snickers bars on their request too. Now I feel like they were great help and I would recommend them, but I cannot help but feel like I got ripped off for 1 hour of time.

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  Vincent M. (Reviewed on 10/12/2025)

• The older one was nice enough once they arrived. They were supposed to be here at 4 pm. Did not show up until after 8pm. They do not communicate well. I suggest that if you are considering getting help to look elsewhere. I paid $300 for them and so not worth it. And the young one acts as if you the consumer are beneath him. So not worth the money at all.

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  Carl C. (Reviewed on 8/24/2025)

• They did a good job but were an hour late to show up.

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  Kathryn S. (Reviewed on 8/16/2025)

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