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Moving Helpers are individuals or small businesses who offer their labor services on our Marketplace, many of which specialize in loading and unloading U-Haul truck rentals and U-Box® containers.
I do not recommend Pro packers moving as they did not pack the truck properly. I had plenty of flat cardboard and over 3 dozen large furniture pads to properly protect furniture and other pieces. Additionally had 8 ratchet straps that are compatible with the rub rails on the U-Haul but they were not properly leveraged either. Have moved several times and this was the worst damage to furniture due to the poor packing.
The movers themselves were great, the manager - owner Carlos however wasn’t. I booked an early morning move and the movers didn’t arrive until 2PM and they were done within 1 hour and 15 minutes. After the movers were completed the manager Carlos called me demanding that I pay for 1 hour more per flight of stairs insisting that it was a policy listed with UHAUL. I explained to him that the estimated times is just that estimated, no where does it say that there’s an additional charge per flight of stairs. The services were clearly booked for 2 movers for 2 full hours. Then he requested that I make the payment outside of UHAUL and send it directly to him via Cashapp, Venmo, or Zelle. The movers were perfect however the management isn’t trustworthy and I wouldn’t book with them again just on principle. I’ve used UHAULS moving services several times previously and have never heard such a thing. Please be ware and don’t get uncharged by this company.
Arrived on time, great communication, smart packing, professional interactions, and great value!
