Customer Reviews

• Rating:

  Frederick Q. (Reviewed on 6/23/2025)

• Disappointing experience with this packers and movers team.They arrived unprepared and disorganized,wasting time with poor coordination and frequent delays.What should have been a simple move stretched out unnecessarily,and they later requested extra hours to finish-a result of their inefficiency,not workload.Their handling of items was careless- the mattress was dragged uncovered, walls were scratched during furniture movement, and the tower fan was dropped twice during disassembly. I had to constantly supervise to avoid further damage. While the job was eventually completed and no major items were broken, the overall experience was far from professional. This service caused more stress than help. Giving 3 purely because the essentials survived, but I wouldn’t recommend them to anyone who values time, care, or proper planning in a move.Only professional with experience on their team was Jamaal, he is the only reason giving a 3. If not this is totally 1 to 0 job performance.

  Rating:

  Sai Saran K. (Reviewed on 6/23/2025)

• I hate the day these unprofessional individuals came into my home. They were late unprofessional the way they handle my items I started feeling uneasy walking around picking up screws not knowing what they went to. Prior to the move I asked if anyone could drive the uhaul and they told me yes it would be an additional $60 I paid it however the guy had no license and ended up hitting the gate at the storage costing me $265 which he said he would pay and never did. I called several times to only have him say he would call back and never did. I can’t believe uhaul would allow this on their professional website. Something has to be done. And I will move further cause I want my money back all of it!!!! My tv is shattered as I’m unloading my items we are going over everything so we can take pictures for references.

  Rating:

  Lakeysha E. (Reviewed on 6/22/2025)

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