- Rating:
Carter Moving And Delivery
Hired 2 helpers for 2 hours to load and unload. Was told the moving help would arrive between 1200-1230, I gave them the benefit of the doubt but by 1238 I had completed loading the truck on my own. Notified moving company I was heading to unload as none had shown up. At which point I was told they were on their way. They eventually showed up at 1319 by which point I had finished approaximately 85 percent of the job with a third of the truck left to unload. The two workers that showed up reeked of weed and took several breaks in the 15 minutes of help they provided. I requested a refund from the company for their failure to show up on time and provide the services they had been hired for at which point I was told they operate on a 2 hour minimum. I am now being told it will be 60 days before any potential refund is issued but given their lack of appropriate communication and promptness I find hard to believe.