- Rating:
Top Choice Moving
I wasn’t contacted about my move until the night before my move was to take place when I was informed, contrary to U-Haul’s guarantee of no hidden charges like stair fees, that the no stair fee only applied to one flight of stairs and, because I was moving to a third floor apartment, I would need to pay extra. When I objected he threatened to renege on the job and leave me deserted with no help. A nice piece of blackmail that I was forced to accept because I was a woman alone with no other recourse. I have moved many times and dealt with many different movers and, sadly, this is just another case of a dishonest moving company taking advantage of a lone woman with no other help. I would never hire them again and would never trust U-Haul’s ‘no hidden fees’ claim again. This was my first time using U-Haul and it will be my last. Unfortunately the mover’s conduct reflects poorly on U-Haul as well.