Customer Reviews

• 16 yr old was constantly texting until we asked him to stop & focus on the job. 20 yr old did all the heavy lifting (this poor guys 1st day on the job). They didn't know how to properly stack the boxes, storage bins & furniture so we had to instruct them how to do so in order for everything to fit in the truck. They damaged a couple of furniture items too, but not enough to be worth putting a claim through. Theirs was the lowest cost. Definitely not professional movers. We would not use them again.

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  Sandra R. (Reviewed on 9/1/2025)

  Thank you for sharing your feedback with us. We sincerely apologize for the experience you had. Professionalism and proper care for our customers belongings are top priorities and it is clear we fell short in this situation. We appreciate you bringing these concerns to our attention including the need for better focus on the job proper stacking techniques and careful handling to avoid damage. Your comments will be shared with our team so we can address training and performance issues to prevent this from happening again. Thank you again for your honest feedback. It will help us improve and serve our customers better in the future.

  Prime Transitions Moving Co.

• Tip was provided for each of them in cash

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  Sharron Z. (Reviewed on 8/21/2025)

• I was quite surprised at how young these two boys were when the arrived. I was a bit worried about their backs as they seemed inexperienced with proper lifting. Communication was great en route and they were careful with what they were lifting as to not scratch stuff but I did have to educate them on how to load a truck and to not take things too quickly up and down.

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  Rachel F. (Reviewed on 8/15/2025)

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