Customer Reviews

• STAY AWAY! JUNE 2025. I requested 2 helpers for 4 hours and got 3 helpers for 2 hours for my move on 06.27.2025. I was charged the full amount, and have tried at least 4 times to contact Jones and Sons to settle the charge difference and I have yet to receive an email or call back. 2. The Movers broke my behind toilet cabinet & kitchen pantry. When filing a claim, they denied liability. The movers denied liability! Absolutely insane because when they were moving the items they clearly broke them they looked at me and I said 'just toss it, it's broken' and they looked at me like I had 3 heads. I have pictures and trying to file a claim for this has been a nightmare. Do not purchase SafeLoad Coverage, it is a scam and the movers have the option to 'deny liability' and once they do that your claim is closed. Do not work with Jones & Sons, you will regret it immediately by getting overcharged, ignored, and lied to when the job is done.

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  Nicholas R. (Reviewed on 7/14/2025)

  I have never received a phone call about this job. Never received pictures of any damages. The guys were tipped 50 each and told they did a fantastic job. If you receive an extra guy there will not be a refund on hours you booked. We try our best to make everyone customer happy. But an insurance claim with no pictures will always be denied has nothing to do with us.

  Jones and Sons Moving Company

• These guys were the best - courteous, professional and quick. They previewed what needed to be moved, made a plan and very efficiently packed the truck. Thanks so very much!!

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  JOANN R. (Reviewed on 7/6/2025)

• Excellent work by Jones and Sons during a recent move. Very professional and handled everything with care. Highly recommend.

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  SHIAVAX R. (Reviewed on 6/25/2025)

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