- Rating:
Cali's Best Moving Co
Unfortunately, the 2 movers were unable to complete moving my 900 sq ft apartment in 4 hours. I expected them to be able to complete this as per the estimating tools on this and their own website I have never had a problem with a company completing the move in the given time. This meant I had to rent a truck an additional day ($100). Then, I had a very bad experience when I called to talk with the company. I explained that I was disappointed that the job was not completed. He explained why it could have taken longer and that he didn't understand why I called. I said I thought a partial refund was appropriate. He was immediately rude. Told me multiple times that it is 'crazy' to expect a job to be done for free. He continued to argue, blame, and raise his voice. I hung up. I agree that a job should not be done for free. But I do expect a company to be respectful and professional. And I do expect a company to respect my time and money.